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Frequently Asked Questions

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General Enquiries

  • Q.
    How can I get samples?

    Yes,we'll make sample according to client's requirement. We offer samples of all our products with thousands of styles and types to choose from.

  • Q.
    How about quality control?

    High quality material;
    Professional QC team to ensure the goods quality;
    Passed SGS, CE inspection;
    Professional packing team to ensure the shipping safety.

  • Q.
    Can I add our own logo on the products?

    That's ok to have your own logo on the products. Please contact with us to make sure the detailed drawing, before placing order.

About Sale Service

  • Q.
    Can you do EXW, FOB, CIF, DDU, and DDP?

    Yes, we can do all of them based on your requirements in order to offer the great convenience.

  • Q.
    What about the delivery time?

    In general, the leading time is about 7-10days for sample, 20 to 30 days for bulk.

  • Q.
    How about the packing and shipping?

    We’ll arrange the packaging according to the products and clients requirement.

About Delivery

  • Q.
    What are your Payment terms?

    30% T/T deposit and the balance payment T/T before loading.

  • Q.
    How to ensure the service?

    Professional team provides full range of service for you;
    We'll feedback production prograss weekly to customers and fully supervision about quality, delivery time;
    Our after-service team is faster, more qualified and more efficient.

  • Q.
    What if my products arrives damaged?

    Firstly, we make sure of packaging that the cargo will arrive without being damaged. In a case that if the goods are damaged upon arrival please take photo and video before unloding them.We will solve it at first time.